Security Operations Center

24/7 cyberattack detection.
Zero staff required.

Our Security Operations Center monitors the IT systems of our partner MSPs’ clients. Around the clock, with experienced analysts.

Security Operations Center von IS4IT
Security Operations Center von IS4IT

Eyes-on-screen shift work

Eyes-on-screen shift work

Eyes-on-screen shift work

Guaranteed response time

Guaranteed response time

Guaranteed response time

ISO 27001- and ISO 9001-certified

ISO 27001- and ISO 9001-certified

ISO 27001- and ISO 9001-certified

KRITIS experience, including certification under the German Atomic Energy Act

KRITIS experience, including certification under the German Atomic Energy Act

KRITIS experience, including certification under the German Atomic Energy Act

Your IT security team is finishing up for the day. But your cyberattacker works overtime.

MSPs

SMEs

Most cyberattacks occur at night and on weekends – precisely when no one is watching. Our SOC offers your customers 24/7 security monitoring without your own staff or infrastructure needing to be available.

Security Operations Center

MSPs

SMEs

24/7 security monitoring of your customers’ IT infrastructure, without having to set up your own SOC.

Ready to sell.
Ready to sell.Ready-to-market business modules.
Recurring revenue.
Recurring revenue.Predictable returns for IT service providers.
Ready for immediate implementation.
Ready for immediate implementation.Fully operational connections within 48 hours.
Improved customer loyalty.
Improved customer loyalty.Top-notch customer service.
30-minute response time.
30-minute response time. Early detection of abnormalities.

MSPs

SMEs

24/7 security monitoring of your customers’ IT infrastructure, without having to set up your own SOC.

Ready to sell.
Ready to sell.Ready-to-market business modules.
Recurring revenue.
Recurring revenue.Predictable returns for IT service providers.
Ready for immediate implementation.
Ready for immediate implementation.Fully operational connections within 48 hours.
Improved customer loyalty.
Improved customer loyalty.Top-notch customer service.
30-minute response time.
30-minute response time. Early detection of abnormalities.

Plans

Find the right SOC for your needs.

Optional add-ons

More power where it’s needed.

Human Centric SOC

Human Centric SOC

In emergencies, trained analysts communicate directly with your employees – rapidly, considerately, and in German or English.
HyperCare Phase

HyperCare Phase

Enhanced alert status at the push of a button. In the event of specific suspicious activity or active threats, we switch to enhanced surveillance. Available on a weekly basis.
Implementation Phase

Implementation Phase

We review and optimize your IT system’s XDR settings to ensure that routine operations run smoothly from the start and that unnecessary false alarms are avoided.
Human Centric SOC

Human Centric SOC

In emergencies, trained analysts communicate directly with your employees – rapidly, considerately, and in German or English.
HyperCare Phase

HyperCare Phase

Enhanced alert status at the push of a button. In the event of specific suspicious activity or active threats, we switch to enhanced surveillance. Available on a weekly basis.
Implementation Phase

Implementation Phase

We review and optimize your IT system’s XDR settings to ensure that routine operations run smoothly from the start and that unnecessary false alarms are avoided.
Christopher, Product Manager SOC

Christopher, SOC Product Manager

Implementation

Easily switch to SOC control mode.

Bernd, Leiter SOC Operations
Bernd, Leiter SOC Operations

Bernd, Head of SOC Operations

MSPs

SMEs

1
Create a customer, select a planAs an IT service provider, create a customer profile on our CARE Customer Portal on behalf of your client. Designate a contact person, and select the SOC plan that best suits your needs.
2
Set up the connectionIn the CARE Customer Portal, enter your customer’s required API endpoints. The system will then automatically attempt to establish a connection.
3
Run the SOCOnce the connection is established, we switch to run mode. From this moment, 24/7 security monitoring is provided for your customer’s IT system.
4
Make use of the dashboardIn the CARE Customer Portal, view the SOC’s routine operations at any time, see all incidents and review any actions taken in our reports.
Security Operations Center von IS4IT
Security Operations Center von IS4IT

A quick chat over the phone?

During an initial consultation, we’ll work with you to determine how we can support your IT service provider.
Free of charge.

Wir freuen uns auf Ihren Kontakt!
Wir freuen uns auf Ihren Kontakt!

Satisfied customers

Kilian, SOC-Engineer

Kilian, SOC-Consultant

Frequently asked questions

Everything you need to know about our Security Operations Center, managed SOC, SOC SIEM, and about getting started with SOC-as-a-Service.

Who is an SOC intended for?

An SOC is for IT service providers that want to market a Security Operations Center as a Service as well as for mid-sized companies that need 24/7 monitoring, SOC security and rapid incident response through their partner.

What is a Security Operations Center (SOC)?

An SOC is the central unit for threat detection, analysis, alerting and response to security incidents. At IS4IT, specially trained SOC analysts work around the clock in shifts to detect IT incidents in companies.

What are the differences between SOC, SIEM and XDR?

An SOC is an operational service unit, SIEM (security information and event management) collects and correlates security data, and XDR (extended detection and response) connects relevant security sources to improve detection. Together, they provide greater transparency, more rapid analysis and a more effective response.

As an IT service provider, do you need your own SOC?

No. With a managed SOC, you can offer SOC services without having to build your own 24/7 team, create your own shift schedules or hire additional security experts. You can rely entirely on an SOC service provider like IS4IT.

What does SOC as a Service mean?

SOC as a Service means that monitoring, analysis, alerting and response are provided as a service by an SOC provider. This offers IT service providers and small and medium-sized enterprises a fast track to professional IT security.

Do we need a pre-existing SIEM, or will IS4IT provide this?

If your company’s IT infrastructure already includes an SIEM system, such as Splunk or Microsoft Sentinel, we’ll build on that. If not, your IT service provider is the first point of contact for finding the right SIEM solution for you.

What systems can the SOC monitor?

Depending on the plan you choose, the SOC monitors clients, servers, cloud environments, email systems, Directory services, mobile devices, firewalls, storage, smart devices, printers, applications and business processes – or even your operational technology (OT).

How promptly does the SOC respond to an incident?

Our SOC response time is no longer than 30 minutes. This helps us rapidly assess incidents, mitigate damage and take the next steps.

What happens if a real security incident occurs?

Within 30 minutes we respond to the incident, assess the situation, take corrective action and minimize the damage. Your current security status can be viewed at any time in our CARE Customer Portal.

What role does the IT service provider play as a point of contact?

The IT service provider is the primary point of contact for the business owner. They coordinate inquiries, changes and escalations, while we ensure SOC operations run smoothly in the background.

How do we ensure compliance with NIS 2 and ISO 27001?

IS4IT is ISO 27001-certified and NIS 2-compliant. We provide monthly compliance reports and have extensive experience working in these regulated industries.

Does the SOC help with NIS 2, ISO 27001 and audit requirements?

Yes. SOC monitoring, incident handling, reporting and documented processes support governance, accountability and day-to-day security operations.

What types of threats does an SOC detect particularly well?

Common issues include phishing, ransomware, malware, suspicious logins and unusual network activity. Phishing, in particular, remains a major entry point for attacks.

What does BYOL mean in the context of XDR and SIEM?

BYOL stands for “Bring Your Own License.” Existing licenses for XDR or SIEM can be integrated into the service model.

Which XDR technologies are supported?

The product roadmap includes Microsoft Defender, CrowdStrike Falcon, SentinelOne and Palo Alto Cortex XDR, among others.

Which SIEM technologies are supported?

The SIEM systems supported include Splunk, Microsoft Sentinel, Google SecOps, Palo Alto XSIAM and IBM QRadar.

What is a SOAR playbook?

A SOAR playbook outlines standardized procedures for detection, response and escalation. This makes processes faster, more traceable and easier to audit.

Can the SOC also be used in regulated environments?

Yes. Structured processes, monitoring, reporting and effective incident response are particularly important in regulated or sensitive environments.

Can a medium-sized enterprise use the SOC without its own security team?

Yes. This is the precise advantage of a managed SOC. Your IT service provider remains your point of contact, while we handle the technical monitoring and response.

What are the benefits of a live dashboard and reporting?

It provides visibility into incidents, statuses and responses, helping the IT service provider and the customer to remain in control.

Is the SOC also relevant for ransomware protection?

Yes. An SOC helps detect suspicious activity early on, contain the spread, and respond quickly in the event of an incident.

How long will the SOC implementation take?

Depending on the plan, getting started is fast. The goal is a quick, smooth launch with clear processes and transparent operations.

Who is an SOC intended for?

An SOC is for IT service providers that want to market a Security Operations Center as a Service as well as for mid-sized companies that need 24/7 monitoring, SOC security and rapid incident response through their partner.

What is a Security Operations Center (SOC)?

An SOC is the central unit for threat detection, analysis, alerting and response to security incidents. At IS4IT, specially trained SOC analysts work around the clock in shifts to detect IT incidents in companies.

What are the differences between SOC, SIEM and XDR?

An SOC is an operational service unit, SIEM (security information and event management) collects and correlates security data, and XDR (extended detection and response) connects relevant security sources to improve detection. Together, they provide greater transparency, more rapid analysis and a more effective response.

As an IT service provider, do you need your own SOC?

No. With a managed SOC, you can offer SOC services without having to build your own 24/7 team, create your own shift schedules or hire additional security experts. You can rely entirely on an SOC service provider like IS4IT.

What does SOC as a Service mean?

SOC as a Service means that monitoring, analysis, alerting and response are provided as a service by an SOC provider. This offers IT service providers and small and medium-sized enterprises a fast track to professional IT security.

Do we need a pre-existing SIEM, or will IS4IT provide this?

If your company’s IT infrastructure already includes an SIEM system, such as Splunk or Microsoft Sentinel, we’ll build on that. If not, your IT service provider is the first point of contact for finding the right SIEM solution for you.

What systems can the SOC monitor?

Depending on the plan you choose, the SOC monitors clients, servers, cloud environments, email systems, Directory services, mobile devices, firewalls, storage, smart devices, printers, applications and business processes – or even your operational technology (OT).

How promptly does the SOC respond to an incident?

Our SOC response time is no longer than 30 minutes. This helps us rapidly assess incidents, mitigate damage and take the next steps.

What happens if a real security incident occurs?

Within 30 minutes we respond to the incident, assess the situation, take corrective action and minimize the damage. Your current security status can be viewed at any time in our CARE Customer Portal.

What role does the IT service provider play as a point of contact?

The IT service provider is the primary point of contact for the business owner. They coordinate inquiries, changes and escalations, while we ensure SOC operations run smoothly in the background.

How do we ensure compliance with NIS 2 and ISO 27001?

IS4IT is ISO 27001-certified and NIS 2-compliant. We provide monthly compliance reports and have extensive experience working in these regulated industries.

Does the SOC help with NIS 2, ISO 27001 and audit requirements?

Yes. SOC monitoring, incident handling, reporting and documented processes support governance, accountability and day-to-day security operations.

What types of threats does an SOC detect particularly well?

Common issues include phishing, ransomware, malware, suspicious logins and unusual network activity. Phishing, in particular, remains a major entry point for attacks.

What does BYOL mean in the context of XDR and SIEM?

BYOL stands for “Bring Your Own License.” Existing licenses for XDR or SIEM can be integrated into the service model.

Which XDR technologies are supported?

The product roadmap includes Microsoft Defender, CrowdStrike Falcon, SentinelOne and Palo Alto Cortex XDR, among others.

Which SIEM technologies are supported?

The SIEM systems supported include Splunk, Microsoft Sentinel, Google SecOps, Palo Alto XSIAM and IBM QRadar.

What is a SOAR playbook?

A SOAR playbook outlines standardized procedures for detection, response and escalation. This makes processes faster, more traceable and easier to audit.

Can the SOC also be used in regulated environments?

Yes. Structured processes, monitoring, reporting and effective incident response are particularly important in regulated or sensitive environments.

Can a medium-sized enterprise use the SOC without its own security team?

Yes. This is the precise advantage of a managed SOC. Your IT service provider remains your point of contact, while we handle the technical monitoring and response.

What are the benefits of a live dashboard and reporting?

It provides visibility into incidents, statuses and responses, helping the IT service provider and the customer to remain in control.

Is the SOC also relevant for ransomware protection?

Yes. An SOC helps detect suspicious activity early on, contain the spread, and respond quickly in the event of an incident.

How long will the SOC implementation take?

Depending on the plan, getting started is fast. The goal is a quick, smooth launch with clear processes and transparent operations.

Who is an SOC intended for?

An SOC is for IT service providers that want to market a Security Operations Center as a Service as well as for mid-sized companies that need 24/7 monitoring, SOC security and rapid incident response through their partner.

What is a Security Operations Center (SOC)?

An SOC is the central unit for threat detection, analysis, alerting and response to security incidents. At IS4IT, specially trained SOC analysts work around the clock in shifts to detect IT incidents in companies.

What are the differences between SOC, SIEM and XDR?

An SOC is an operational service unit, SIEM (security information and event management) collects and correlates security data, and XDR (extended detection and response) connects relevant security sources to improve detection. Together, they provide greater transparency, more rapid analysis and a more effective response.

As an IT service provider, do you need your own SOC?

No. With a managed SOC, you can offer SOC services without having to build your own 24/7 team, create your own shift schedules or hire additional security experts. You can rely entirely on an SOC service provider like IS4IT.

What does SOC as a Service mean?

SOC as a Service means that monitoring, analysis, alerting and response are provided as a service by an SOC provider. This offers IT service providers and small and medium-sized enterprises a fast track to professional IT security.

Do we need a pre-existing SIEM, or will IS4IT provide this?

If your company’s IT infrastructure already includes an SIEM system, such as Splunk or Microsoft Sentinel, we’ll build on that. If not, your IT service provider is the first point of contact for finding the right SIEM solution for you.

What systems can the SOC monitor?

Depending on the plan you choose, the SOC monitors clients, servers, cloud environments, email systems, Directory services, mobile devices, firewalls, storage, smart devices, printers, applications and business processes – or even your operational technology (OT).

How promptly does the SOC respond to an incident?

Our SOC response time is no longer than 30 minutes. This helps us rapidly assess incidents, mitigate damage and take the next steps.

What happens if a real security incident occurs?

Within 30 minutes we respond to the incident, assess the situation, take corrective action and minimize the damage. Your current security status can be viewed at any time in our CARE Customer Portal.

What role does the IT service provider play as a point of contact?

The IT service provider is the primary point of contact for the business owner. They coordinate inquiries, changes and escalations, while we ensure SOC operations run smoothly in the background.

How do we ensure compliance with NIS 2 and ISO 27001?

IS4IT is ISO 27001-certified and NIS 2-compliant. We provide monthly compliance reports and have extensive experience working in these regulated industries.

Does the SOC help with NIS 2, ISO 27001 and audit requirements?

Yes. SOC monitoring, incident handling, reporting and documented processes support governance, accountability and day-to-day security operations.

What types of threats does an SOC detect particularly well?

Common issues include phishing, ransomware, malware, suspicious logins and unusual network activity. Phishing, in particular, remains a major entry point for attacks.

What does BYOL mean in the context of XDR and SIEM?

BYOL stands for “Bring Your Own License.” Existing licenses for XDR or SIEM can be integrated into the service model.

Which XDR technologies are supported?

The product roadmap includes Microsoft Defender, CrowdStrike Falcon, SentinelOne and Palo Alto Cortex XDR, among others.

Which SIEM technologies are supported?

The SIEM systems supported include Splunk, Microsoft Sentinel, Google SecOps, Palo Alto XSIAM and IBM QRadar.

What is a SOAR playbook?

A SOAR playbook outlines standardized procedures for detection, response and escalation. This makes processes faster, more traceable and easier to audit.

Can the SOC also be used in regulated environments?

Yes. Structured processes, monitoring, reporting and effective incident response are particularly important in regulated or sensitive environments.

Can a medium-sized enterprise use the SOC without its own security team?

Yes. This is the precise advantage of a managed SOC. Your IT service provider remains your point of contact, while we handle the technical monitoring and response.

What are the benefits of a live dashboard and reporting?

It provides visibility into incidents, statuses and responses, helping the IT service provider and the customer to remain in control.

Is the SOC also relevant for ransomware protection?

Yes. An SOC helps detect suspicious activity early on, contain the spread, and respond quickly in the event of an incident.

How long will the SOC implementation take?

Depending on the plan, getting started is fast. The goal is a quick, smooth launch with clear processes and transparent operations.

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Our CSIRT contains and removes intruders from IT systems, secures evidence and strengthens the defense against follow-up attacks.

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Our CSIRT contains and removes intruders from IT systems, secures evidence and strengthens the defense against follow-up attacks.

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