IS4IT
Invisible behind the scenes. Visible in results.
Patrick, Director of Productized Services & Head of Product and Platform and Philip, SOC-Analyst
Our business: Making IT services better.
Our turnkey, market-ready business modules for IT security and IT support help IT service providers serve their customers more successfully. At enterprise level, but without the enterprise investment.
Products with attitude. For IT service providers with a future.
Satisfied customers
Our Leadership Team
Officially speaking, the management team. On a more personal level, warm and welcoming colleagues.
Robert Fröhlich
Chief Revenue Officer
Leads IS4IT with passion and expertise
Attracts new partners as resellers
Swaps his executive office after work for the kitchen and barbeque to rustle up mouthwatering meals for friends and family
Patrick Hieber
Director of Productized Services & Head of Product and Platform
Responsible for development and design of our products
Ensures that our solutions are practical and user-friendly
As an active member of the volunteer fire department, recognizes the essence of speed
Florian Oelmaier
Chief Strategy & Innovation Officer
Nationally sought-after expert on cyber crises
Heads CSIRT forensic investigations into security incidents
Recommends German sagas and his book Krisenfall Ransomware as reading material
Petra Trost-Gürtner
Chief Partner Officer
Helps our partners succeed with many years of experience
Builds partnerships that are valuable to both sides
Tends to our business contacts with the same devotion as she does the flowers in her garden
Falko Weiß
Head of Operations
Manages the entire operations department and ensures smooth business processes
Responds to incidents as part of the CSIRT and subsequently analyzes attacks in a forensic and evidence-based manner
In his free time, enjoys the adventures of pen-and-paper and tabletop games together with friends
Our Team
The minds behind our products. These include ...
Mark Boenke
CSIRT Emergency Expert, Technical Pre-Sales & Trainer
Responds when customers need on-site assistance with security incidents
Collects and preserves evidence and conducts detailed forensic analyses of attacks
Just as dedicated as an umpire at baseball games as he is at work
Philip Brajkovic
SOC-Analyst
Monitors our customers’ systems on a shift basis
Specialist in the early detection of suspicious activity
Captures scenic views with his drone in his free time instead of tracking cyber attackers
Bernd Freundorfer
Head of SOC Operations
Leads the SOC Analyst Team with many years of experience in threat defense
Ensures smooth operations during 24/7 shift work
When he's not here, he’s home playing the drums
Daniel Gehrig
CSIRT Emergency Expert, Technical Pre-Sales & Trainer
Kicks into gear in CSIRT when customers need immediate assistance with security incidents
Contributes his AI expertise to IT security
Has the right hat in his closet for every occasion
Samaa Gomaa
Primedesk Developer
Designs and programs Primedesk with great attention to detail
Ensures that Primedesk is both technically robust and user-friendly
In her free time, enjoys cooking and baking, and immerses herself in books on resilience and empowerment
Christopher Gröbmair
SOC Product Manager
Brings fresh wind to SOC with AI-based solutions
Steers the further development of our security monitoring with new technologies
Finds the best route even on weekends when cruising on his motorcycle
... and over 200 other colleagues who, despite not being pictured here, do important work.
A quick chat
over the phone?
During an initial consultation, we’ll work with you to determine how we can support your IT service provider. Free of charge.

Florian, CSIO and Arthur, Primedesk Product Manager & AI Expert






































